FREQUENTLY ASKED QUESTIONS
Below are answers to common questions about purchasing my art through print-on-demand. If you don't find what you're looking for, please don't hesitate to reach out.
About the Artwork & Sale
What is this archive sale?
This is a private, limited-time sale offering exclusive access to prints of my older, archived artworks. These pieces might be retired, rarely seen, or from past collections.
Are these original artworks?
No, these are high-quality print-on-demand (POD) reproductions of my original artwork. The original pieces from my archive are not for sale in this event.
What kind of prints are available?
You'll find prints of my Aysha Richards illustrations available on formats like archival paper. Specific options will be detailed on each product page.
What is the quality of the prints?
Prints are produced by a professional print-on-demand partner using high-quality materials and printing processes to ensure fidelity to the original artwork. Colors may vary slightly from what you see on your screen due to monitor calibration.
How often do you hold these sales?
These archive sales are infrequent and pop up as I curate and make pieces available. Follow subscribe to my email list and follow me on TikTok & Instagram to be notified of future sales.
Ordering & Payment
How do I purchase a print?
Prints are available on a first-come, first-served basis through a secure online checkout. Simply add your desired print to your cart and complete checkout.
What payment methods do you accept?
I accept payments via major credit cards via Stripe and Klarna and Afterpay. Payment must be received in full at the time of order.
Can I put a print on hold?
Unfortunately, I'm unable to offer holds at this time to ensure fair access for all buyers.
Are prices negotiable?
Prices are as listed and are non-negotiable.
Production & Shipping
How does print-on-demand work?
When you place an order, your chosen artwork is sent to my trusted print-on-demand partner. They custom-print, package, and ship your item directly to you. This process ensures each print is made specifically for your order.
What is the production time for a print?
After your order is placed, it typically takes 3-7 business days for the print partner to produce your item before it ships. This time can vary depending on the print format and current demand.
When will my order ship?
Once produced, your item will ship directly from my print partner. You will receive a separate shipping confirmation with tracking information once it's dispatched.
Do you ship internationally?
Yes, my print partner ships worldwide. Shipping costs will be calculated at checkout.
What are your shipping costs?
Shipping costs vary depending on the print format, your location, and the print partner's rates. These costs will be calculated at checkout.
What if my package is lost or damaged in transit?
While my print partner takes great care in packaging, unforeseen issues can occur. If your print arrives damaged, or if your package is lost in transit, please contact me within 7 days of delivery or expected delivery with photos of the damage (if applicable). I will work with my print partner to resolve the issue, which may involve a replacement or refund.
Returns & Exchanges
What is your return policy for prints?
Due to the custom, print-on-demand nature of these items, all sales are final unless the item arrives damaged or is significantly not as described.
What if an item arrives damaged or incorrect?
If your print arrives damaged or there's an error with your order (e.g., wrong print, wrong size), please contact me immediately within 7 days of delivery. Provide photos of the issue, and I will arrange for a replacement or a refund through my print partner. Do not return the item without prior authorization.
Contact
I have more questions! How can I reach you?
Please feel free to send me a direct message on via email at info@aysha-studios.com. I'll do my best to respond within 24-48 hours.